Frequently Asked Questions
Here are just a few frequently asked questions to help you discover more about MyCleanPC as well as more about PC cleaning software, system requirements, activation information, refunds, how to cancel and also contact us.
How does MyCleanPC work?
MyCleanPC is a downloadable software that finds & removes adware, file system issues, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you've completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items. For more detailed information on the MyCleanPC software functionality, please click here.
How do I get the full version of MyCleanPC?
In order to get the full version of MyCleanPC, you must purchase and enter an activation code. You can purchase an activation code for the full version of MyCleanPC here.
How do I activate my MyCleanPC software?
You can activate your MyCleanPC software by following the steps below.
- Open the MyCleanPC software
- Click the "Activate Now" link in the bottom left corner of the software.
- Copy the activation code and past it into the activation bar.
- Press "Activate Now". It may take a couple seconds for the activation code to go through.
How do I uninstall MyCleanPC?
- Click Start in the lower left corner of your screen
- From the Programs menu, select MyCleanPC.
- Select Uninstall.
- Follow the on-screen prompts until finished.
How is MyCleanPC related to USTechSupport?
MyCleanPC is a brand of USTechSupport, a leading provider of software and premium tech support services to customers in the US. You can learn more about USTechSupport by visiting www.USTechSupport.com.
What are the system requirements for MyCleanPC?
- > Broadband internet connection (not dial-up) Microsoft Windows XP, Vista, Windows 7, Windows 8, or Windows 10
- > 1-gigahertz (GHz) 32-bit (x86) processor or 1-GHz 64-bit (x64) processor
- > Minimum 128MB free hard disk space
- > Minimum 1GB RAM (System Memory)
Who do I contact with questions about my account, purchase, or product support?
For questions related to your account, purchase, or help using MyCleanPC, please call
0800 018 3305
How do I cancel my annual subscription?
To cancel your software subscription, please call
0800 018 3305
or via online chat, email or contact form.
What is the MyCleanPC refund policy?
MyCleanPC comes with a 30 day money back guarantee. If for any reason you are not completely satisfied with your MyCleanPC PC Cleaner software, simply contact our customer support at
0800 018 3305
within thirty (30) days of purchase for a full refund. For more information on our refund policy, please refer to the refund section of our Terms of Service.