Beware of Scams

Scammers are impersonating legitimate companies to steal personal information and money. None of these messages or calls are from our company, Apple, or Amazon.

Common Scam Types

iCloud Storage Scam

What it looks like:

  • Email or text claiming iCloud storage is full
  • Offers to upgrade for $1.99
  • Threatens data loss in 24-48 hours
  • Uses fake brands like "CloudSync Pro" or "CloudDrive"

The truth: Our company does not support iCloud—only Apple does. These are scam messages designed to steal information.

"Won an iPhone" Scam

What it looks like:

  • Message claiming a prize or iPhone has been won
  • Link that redirects to various websites
  • Requests personal information to "claim the prize"

The truth: Our company is not running any iPhone giveaway. Scammers use fake prize claims to collect personal data or redirect to phishing sites.

Amazon Christmas Draw Scam

What it looks like:

  • Text messages about "Amazon Christmas Draw" or "Lucky Draw"
  • Claims about winning a prize from Amazon
  • Redirects to legitimate-looking websites

The truth: This is not affiliated with our company or Amazon. Scammers fraudulently redirect customers to legitimate websites to appear trustworthy.

Tech Support Phone Call Scam

What it looks like:

  • Unsolicited phone call claiming to be from our company
  • Claims the company is out of business and a refund is owed
  • Requests bank account information for the "refund"
  • Asks to remotely connect to the computer
  • Uses spoofed phone numbers that cannot be called back

The truth: Our company has been in business for over 10 years and never makes outbound calls unless a callback was requested.

How to Identify Legitimate Tech Support

A few things to note about reputable Tech Support Companies:

  • Inbound Calls Only — Tech Support Agents will never call unless a callback was requested
  • No Bank Information Requests — Legitimate tech support will never ask for bank account information
  • Remote Connection Only When Requested — Computer connections only happen when the customer requests assistance first
  • Valid Callback Numbers — All legitimate calls come from numbers that can be called back (check www.mycleanpc.com for official numbers)

What to Do

A few ways to protect against scammers:

  • Delete suspicious messages immediately — Do not click any links
  • Do not provide personal or banking information — Legitimate companies will never ask via email or unsolicited calls
  • Hang up on unsolicited tech support calls — If suspicious, hang up and call the official number at www.mycleanpc.com
  • Block the sender's number/email — Prevent future contact from scammers
  • Report scam calls — Support the FCC's Push to Combat Robocalls & Spoofing

Learn More:

For additional information about scams and how to stay protected, visit www.mycleanpc.com/tech-support-scams.html

Need Legitimate Tech Support?

Contact us at (801) 857-2368 or visit www.mycleanpc.com